JAYJUN does NOT test on animals.
Our products contain no parabens. We use the best of quality ingredients.
also available in the product packaging.
store. Some of our products are also available in select stores such as CVS, Costco, Nordstrom Rack, Riley Rose, BESFREN (NY), and Giann.Co.
At our homepage, when you scroll to the bottom you will see a prompt to sign up for our e-newsletter.
contact customer support.
Once shipped expect your package to be delivered within 3-7 business days normally. Once your package has been fulfilled at our warehouse, you will receive an e-mail confirmation with your tracking number. If your package has not been delivered in time, please contact customer support.
You may track your orders by logging into your account at JAYJUN. You will also receive an email with your delivery tracking number.
Currently JAYJUN US does not ship outside of the United States.
Please contact our customer support via e-mail, including photos and/or video unpacking of your damaged items so that we can investigate what happened. If your case qualifies, we will issue a full refund of the product(s).
It means that it’s a very popular item and it has been completely sold out from our U.S. warehouse! But don’t worry, we regularly restock. The item should be back in stock shortly.
from jayjunus.com. If you decided to return a JAYJUN product, please contact the retailer you purchased from.
In the checkout, you may apply your promo code under the “Gift card or discount code” field. Only 1 code per order can be applied.
If your order has not been processed for shipment you are able to cancel your order. Please reach out to customer support via e-mail to request cancellation. If the package has already been processed, you can issue a return once you've received the package.
When you login to your account, head to "My Account" to access the settings to update your credit card information. Or simply update your information at checkout.